ze77 Privacy Policy
This policy explains in detail how ze77 protects your personal information, and your privacy is one of our top priorities.
ze77 handles the personal information of Myanmar players responsibly and protects it using SSL encryption technology. This privacy policy explains how we handle personal information you provide or we collect when you use our website ze77.surf. By reading this policy and continuing to use our services, you agree to the terms set out in this policy.
1 Information We Collect
ze77 collects the following types of information in order to provide services through the website—
1.1 Information you provide directly
- Name, contact details, and date of birth provided when registering an account
- Financial information provided when making deposits or withdrawals
- Information provided when contacting customer support
- Any identification document details provided for identity verification (KYC) purposes
1.2 Information collected automatically
- IP address, browser type, and device information
- Pages viewed, clicks, and gaming history on the website
- Cookies and similar technical data (see the dedicated section for details)
- Data on usage patterns and frequency of services
1.3 Information received from third parties
- Verification data sent by payment verification services
- Transfer records from KBZPay, Wave Money, AYA Pay, and CB Pay
- Data linked to a referral code you provided
2 How We Use Your Information
ze77 uses the personal information it collects only for the following purposes—
- To provide account registration, identity verification, and account management services
- To process deposits and withdrawals securely
- To maintain fair play and security (including fraud prevention)
- To provide 24/7 support and respond to your enquiries
- To improve the features and performance of the website
- To comply with legal obligations and regulatory requirements
- To manage VIP tier progression and cashback services
We do not sell your personal information. We will only send you bonus or promotion communications with your prior consent.
3 Cookies and Tracking Technologies
The ze77 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser and are used for the following purposes—
Essential Cookies
These are required for the core functions of the website (maintaining login sessions, security tokens). Without these cookies, the website cannot function properly.
Functional Cookies
Used to remember your language preference, favourite games, and website settings.
Analytical Cookies
Used to analyse website usage patterns and improve our services. This data is read in aggregated form only and cannot be linked to any individual.
You can restrict cookies through your browser settings, but disabling essential cookies may prevent some features of the website from working normally.
4 When We Share Your Information
ze77 does not sell your personal information to third parties. We may share it only in the following limited circumstances—
- Payment service providers — KBZPay, Wave Money, AYA Pay, and CB Pay receive only the data necessary to process your deposits and withdrawals.
- Legal requirements — We may disclose information when required by a valid legal obligation or court order.
- Security service providers — Only the minimum necessary data is shared with fraud prevention and cybersecurity service providers.
- Corporate restructuring — In the event of a merger or acquisition, this policy will continue to apply and you will be notified in advance.
5 Data Protection and Security
We have put in place the following technical and organisational safeguards to protect your personal information—
- SSL (TLS) encryption is used for all data transfers
- Sensitive data stored in the database is protected with hashing and encryption
- Staff can access data only on a need-to-know basis
- Data access is regularly audited and monitored
- Multi-factor authentication is supported to prevent unauthorised access to accounts
That said, no method in the digital world can be 100% secure. We strongly encourage you to keep your password strong and never share it with anyone.
6 Data Retention Period
ze77 retains personal information for whichever is the longer of the period needed to provide the service or the period required by law—
- Active account data — for the entire period the account remains open
- Financial records — at least 5 years from the date the transaction is completed
- Support communication records — 2 years from the last contact
- After account closure — retained only as long as required by law; not kept indefinitely beyond that
7 Your Rights
Players using ze77's website have the following rights—
- Right to Access — You can request a copy of the personal data we hold about you
- Right to Rectification — You can request corrections to any inaccurate personal data
- Right to Erasure — You can request deletion of your personal data unless we are required to retain it by legal obligations
- Right to Withdraw Consent — You can request to stop receiving subscribed notifications at any time
- Right to Data Portability — You can request a structured copy of the data we hold about you
To exercise the rights above, please contact [email protected]. We will respond within a reasonable time.
8 Age 21+ Restriction
ze77's services are only available to players aged 21 and above. We do not intentionally collect personal data from children under 21. If you believe a child has submitted personal data to us, please notify us immediately at [email protected] and we will act promptly.
9 Policy Changes
We may review and update this privacy policy from time to time. Any changes will be published on this page with an updated "Last Modified" date. Players will be notified in advance of any significant changes. Continued use of the site after a policy change will be considered acceptance of the updated policy.
10 Contact Information
If you have any questions or requests regarding this privacy policy, you can reach us through ze77's 24/7 support channels—
- Email — [email protected]
- 24/7 Live Chat — Contact us directly in Burmese through the ze77.surf website
We will respond to any personal data request openly and within a reasonable time.